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Technical Help

How do I download your kits?
I'm having trouble downloading my purchase...what do I do?
I've purchased and downloaded a how do I install it?
What is WinZip? Why do I need it and where can I get it?
How do I use a Shabby Shoppe PROMO CODE? Where do I enter the code to receive my discount?
How much time will I have to download my purchase(s) and is there a limit to the number of download attempts?
I've downloaded your Circle Fun or Decorative Accents files...and the files are emtpy/blank?!!! What is wrong?
Where should I save kits on my computer?
I just placed an order, but did not receive a reciept via email. WHY?
Can I check the remaining balance of my Shabby Shoppe gift cards?
I downloaded my purchase, but now, I cannot find my files. Where are they?
Is there any way to speed up my downloads or make them more reliable?
I just placed an order, and when I am directed back to the Shabby Shoppe, I see a message that my order number is invalid. What can I do?
How do I use my Shabby Shoppe gift card to pay for a purchase?
How do I use the ribbons, jewels, alphas, etc. (.png files)?
Why is this paper/element/alpha only at 118 dpi??? I thought digital files needed to be at 300dpi for printing?
What is dpi/ppi? I just do not understand resolution!
What happened to the items in my shopping bag?
OH NO...I just experienced a hard drive crash! Is there any way that you can reset ALL of my orders so that I can get my downloads again?
I'm having trouble posting my layout(s) in the Shabby Shoppe Gallery. The process seems to complete, but my layout does not show up in the gallery - what am I doing wrong?

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the shabby shoppe specializes in digital scrapbooking products which can be used in digital scrapbooking, hybrid scrapping...and all kinds of crafting and creating
projects. our designs are generally a little bit shabby with lots of texture, patterns and color :o)

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2005 - 2010 shabbyprincessdesigns
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